Outbreak
Management
Keeping staff and clients safe
Adapting our health and safety protocols to respond to risks that outbreaks poses to our team, our clients, and everyone’s families
If you have questions about what we’re doing to respond to outbreaks, please get in touch
About COVID -19 (Coronavirus)
COVID-19 is an infectious disease caused by a recently discovered coronavirus.
Coronaviruses cause respiratory infections ranging from common colds to more severe illnesses.
The first reported cases of COVID-19 were in Wuhan City in China in December 2019.
Most people infected with COVID-19 will have mild to moderate respiratory illness and recover without needing extended treatment. However, older people and vulnerable people with medical conditions like heart disease, diabetes, chronic respiratory disease, and cancer are more likely to be seriously ill.
10 ways we’re keeping you safe
Temperature Tests
All our homes and offices have non-contact thermometers available – we’re equipped to monitor client and staff temperatures daily
Approved COVID-19 cleaning
Approved COVID-19 cleaning services available at short notice to perform a deep clean if we have a confirmed case of COVID -19.
Free Flu Vaccinations
Free flu vaccinations for all staff.
A temporary ‘hold’ on non-essential activities, including home visits for clients.
Connect to the right services for YOU
Essential Travel Approvals
‘Essential travel’ approvals for all staff to ensure our clients continue to receive the support they need.
Temperature Tests
All our homes and offices have non-contact thermometers available – we’re equipped to monitor client and staff temperatures daily
Approved COVID-19 cleaning
Approved COVID-19 cleaning services available at short notice to perform a deep clean if we have a confirmed case of COVID -19.
Free Flu Vaccinations
Free flu vaccinations for all staff.
A temporary ‘hold’ on non-essential activities, including home visits for clients.
Connect to the right services for YOU
Essential Travel Approvals
‘Essential travel’ approvals for all staff to ensure our clients continue to receive the support they need.
Work From Home Support
‘Work from home’ support for all staff including updated technology to ensure continuity of service if we’re required to close our offices.
Training and Support for Clients
Training and support for clients in hygiene and safety measures including hand washing and safe coughing and sneezing, and social distancing.
Infection Control Training
Infection control training for all staff.
Hand Sanitiser Dispensers
Hand sanitiser dispensers and new signage to help protect everyone entering any of our premises.
Monitoring and Updating
Monitoring and updating our protocols and our resources as the situation evolves.
Work From Home Support
‘Work from home’ support for all staff including updated technology to ensure continuity of service if we’re required to close our offices.
Training and Support for Clients
Training and support for clients in hygiene and safety measures including hand washing and safe coughing and sneezing, and social distancing.
Infection Control Training
Infection control training for all staff.
Hand Sanitiser Dispensers
Hand sanitiser dispensers and new signage to help protect everyone entering any of our premises.
Monitoring and Updating
Monitoring and updating our protocols and our resources as the situation evolves.
Help and Information
Look after yourself and get updates on COVID-19
Protect against infection
Find information in your language
Financial support
Where to get help if you’re struggling financially – resources compiled by WACOSS – WA Council of Social Service
DOWNLOAD RESOURCES
