About the NDIS

What is the NDIS?

The NDIS is the National Disability Insurance Scheme.

If you’re under 65 with a permanent and significant disability, the NDIS can fund the support you need to live your fullest everyday life and achieve your short and long-term goals.

Check your eligibility


How does NDIS funding work?

NDIS funding is specific to the person applying for it.

To apply for NDIS funds, you’ll need to meet with a Local Area Coordinator (LAC) or another registered person and make a plan. 

Your NDIS Plan sets out your needs and goals, determining the level of funding you receive. You get to review your plan and adjust it as your needs and goals change.

NOTE: NDIS funding doesn’t pay for everyday living expenses that people without disability need to cover, such as rent, food, mobile phone or entertainment costs, or health or education services.

However, it can fund the support you need to access a wide range of community services.

Download the NDIS 2020-2021 Price Guide


Can I work with you before my NDIS planning meeting?

Absolutely!  We can help you by: 

  • Listening to you and hearing about your goals and dreams
  • Figuring out what’s currently working well and what isn’t
  • Helping you set goals for living your best possible life
  • Discussing the supports that can help you get where you want to go
  • Suggesting services that may suit your needs

We’ll work with you and the people who know and love you so you’re fully prepared for your NDIS planning meeting.


Can you schedule respite care to fit our schedule?

Absolutely. We will work with you to provide respite care on days and at times that fit your and your loved one’s routines, requirements, and lifestyles.

How do I know my loved one will be safe?

We understand how unnerving the prospect of leaving your loved one in someone else’s care can be. Even if your respite carers are as kind and skilled experienced as ours, it’s natural to feel apprehensive.

We’d love it if you could think about respite care like this:

A break helps protects you from stress and overwhelm, and exhaustion. It reduces the risk of lapses in care that can happen if you burn out.

Respite also lets your loved one interact with other lovely humans who have their interests at heart.

In short, respite works for everyone. It makes caring more manageable for refreshed you. It grows your loved one’s circle of helpful, interesting others.

Daily living skills

Can you help me learn to do day to day tasks on my own?

Yes! You decide which daily tasks you want to do for yourself, and we’ll make this happen.

You can choose to learn and practice them in a group or one on one with your Mirrors Care support worker.

Whether you want to catch a bus, cook up a storm, or master any other regular daily activity, we’ll show you how.

Can you help me at home?

We can! Your Mirrors Care support worker can help you at home for the hours and days that work for you and are covered by your NDIS Plan.

If you need our help with things like morning or evening routines, cooking and cleaning, managing your money, making friends, shopping or sport, we’ll be there. 

How is support for Daily Living Skills funded under the NDIS?

Your NDIS Plan will cover support for daily living skills under one of these two categories:

  • Core – Assistance with Daily Life
  • Capacity Building – Improved Daily Living Skills

Support Coordination

Why do I need a Support Coordinator?

Great question! Your Support Coordinator can help you make the most of your NDIS Plan. For example, our Support Coordinators are locals with strong community networks. They’ll use their local knowledge and experience to connect you to great accommodation providers, work opportunities, and recreation activities. They’ll also be your psychosocial recovery coach and on your cheer squad. When it comes to achieving your goals and (if you’re keen) learning to coordinate your own support, they’ll be there for you. 

Who pays for support coordination?

You can include support coordination in your NDIS Plan at one of these three levels: support connection, coordination of supports, and specialist support coordination.

If you don’t have Support Coordination in your plan, you or the person you nominate will need to do these tasks.

Supported Independent Living

Who will I be sharing with?

We understand how important harmony is in a shared house. Tell us what works for you and what doesn’t. We’ll do our best to match you with housemates who tick your boxes and share your interests. 

Along with your housemates and support workers, you get to make decisions about your home’s day-to-day running.

Your Mirrors Care support worker will be there as often as you need them. They’ll help you with household tasks, getting out and about, attending appointments, and anything else you need.

How is Supported Independent Living funded under the NDIS?

Your NDIS Plan will pay for the support you receive from us to live independently. The Core Supports budget covers independent living under “Assistance with Daily Life.

NOTE: NDIS funding doesn’t cover your rent or daily expenses, such as food and recreational activities. Your Disability Pension or another funding source usually covers these costs.

Community and wellbeing activities

Can I pick my own activities?

Definitely! Tell us what you already love to do or would like to try for the first time, and we’ll make it happen.

Not sure what you’re interested in? No dramas, you can’t know what you don’t know. We’ve got loads of ideas. And we’ll have your back while you try new things to find out what works for you.

Can I do things in a group?

Yes! We can take you to pools, parks, movies, and much more.

Go to a class in art or music or cooking, learn origami or lawn bowls, or simply hang out with friends.

Whatever you fancy and wherever you need to go for it, we’ll help get you there. 

How are my community activities funded?

Social and Community Participation is included in one of the following categories in your NDIS plan.

  • Core – Assistance with Social & Community Participation
  • Capacity Building – Increased Social & Community Participation

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