Meet our team

Nezh

Nadezhda Raph, Director, and Founder

My sister has a disability. For years, I watched her struggle to find the right care and support. We looked long and hard to find the support that put my sister’s needs front and centre. We searched for help that reflected her – a complex, capable person with dreams and schemes for living her best life.

So around twenty-eight years ago, I changed careers. At first, I worked with people with high medical needs. Next, I switched to supporting people with challenging behaviours. I found this work absorbing and fun. Then I founded Mirrors Care.

My personal and professional aims as the Director of Mirrors Care are to:

  • enable people with a disability to live their most purposeful, satisfying lives.
  • provide beautiful homes for proud, happy clients who love living there
  • deliver services that give our clients a springboard for making their mark on the world

As a strong supporter of The Smith Family and Child Fund Australia, I’m committed to levelling the playing fields for children everywhere.

I’m a gardener. Flexing my green fingers is my ideal way to relax and recharge. In a post COVID world, I’m planning a trip to the Chelsea Flower Show. In the meantime, you’ll find me poring over plants at local open garden events.

Kia

Kia King, Office Manager & HR

As someone with severe hearing loss, I empathise with people with disabilities and the challenges they face. I also have a profoundly deaf sister. I want to do whatever I can to smooth the path and make life easier for people with disabilities.
I’ve only recently started working at Mirrors Care, but already I know I’m in the right place to help make a difference. I love seeing our values – curiosity, innovation, integrity, diversity, and commitment in action every day.

My background is Human Resources and Payroll, I really enjoy the ability to meet all new staff when they come onboard and join the team.

I am the manager and coach for basketball teams at my children’s school.
I love the team atmosphere and seeing all the kids having a go. It’s lovely to see how far they’ve come with confidence and skills over the last few years. I also help with dance rehearsals for the school’s end of year concert.

I love popping a bottle of bubbles on Friday night and spending time with my family and friends.

Patrick

Patrick Carroll, Manager People and Culture

Travelling overseas helped me appreciate the many ways we support vulnerable people in Australia.

I came home determined to contribute my energy and skills to humanitarian work. I started by volunteering on a community respite program supporting older people.

While studying for a Social Work degree I worked as a disability support worker. I loved this role. I’m interested in loads of things my clients enjoyed – sport, music, media, cars, electronics, current affairs, and more.  Rapport came easily, and my knowledge and skills grew. I’ve always challenged myself to understand others’ experiences, which helped me enormously in my work.

I love working with Mirrors Care. As an organisation, we genuinely live by our values. I am curious about discovering innovative ways of working with a diverse range of people, and Mirrors Care is serious about doing this too.

Our values align, so I know that I can work with integrity and count on my colleagues for inspiration and support.

Vanessa

Vanessa Kavanagh, Support Coordinator

I’ve worked in a locked dementia ward in a nursing home. I’ve been a medical receptionist and a ‘stay at home’ mum. I’ve opened and run a tattoo shop.

Making a difference matters to me. When I decided to return to the caring sector, I wanted to work in a personalised, client-centered organisation.  Mirrors Care was the obvious choice.

Every morning at 6 am, you’ll find me at the foreshore jetty. Most of us take the plunge, but some of us prefer to walk into the water. After fifteen refreshing minutes of swimming or floating, we exit and capture the moment in a photo. It’s a great way to start the day!

Carole

Carole Kearney, House Supervisor

Helping others has always been important to me. Before joining Mirrors Care, I worked as a cleaner for forty years.

My grandson has disabilities, and I studied and became a carer to discover how best to understand and support him.

As a House Supervisor, I care for people with physical disabilities, learning disabilities, Autism Spectrum Disorder (ASD) and psycho social support needs. I’m here to help them enjoy living in one of our beautiful homes as independently as they can.   

I love being part of the Mirrors Care family. I’m inspired by Nadezhda’s example of care and compassion for her clients and her team. I’m listened to and supported, and I know my work is valued. 

Since 2019, I’ve been a volunteer at People who Care, a not for profit community organisation that helps vulnerable people with a huge range of services.

Carole

Lisa Franco, Payroll Specialist

I love been a part of the Mirrors Care team, a company with strong values and the passion to support our clients live their best lives. This passion starts at the top with our hands on Director who goes above and beyond to make sure our clients are well supported.

I bring to the team 25 years experience in Payroll and financial services, I have worked in multiple healthcare facilities and provided coordination support to the mining industry.

I really enjoy keeping active, in my free time you can find me at the gym, a yoga class or down at the local basketball courts where I manage a couple of my sons basketball teams.

Carole

Tanya Astone, House Supervisor

I’ve been working in the health industry since I was 16 years old. (37 years) Starting in aged care/ palliative care . I am an enrolled nurse. Personal experience of having a sibling with a disability and terminal illness from an early age motivated me to care for others in similar situations. I’ve been with Mirrors Care for over a year now and love working for this company who endeavour to give the best to every client. I have the opportunity to support clients and families in a way that I would like my family to be treated.

With Mirrors I get to enjoy my passion for caring for others also my love for interior design and gardening , providing our clients with beautiful homes to live in.

I love cooking for my daughters , family and friends . Love op shopping and all animals. If you see a lady walking 3 chihuahua s it’s probably me!

Carole

Nikki Thomas, Administration Assistant

My 8 years of experience working as a Support Worker has given me great knowledge and experience when assisting people with disabilities to achieve their goals and independency. I also have a teenage son whom is on the Autism Spectrum and ADHD.

I joined the Mirrors team in July 2021 as an Administration Assistant providing support to our Director and Coordinators as well as greeting all of our wonderful clients and visitors who walk into our office. Mirrors care ensures their clients needs, health and wellbeing are of the highest priority and is always accessible to our clients, families and guardians.

In my personal life, my hobbies include swimming at the beach, bike riding, walking my dog and doing DIY jobs are my house.

Carole

Ashlea Donovan, Team Leader

Whilst studying to become an Auslan interpreter (Australian Sign Language), I fell into disability support work by chance. It felt right from the very beginning and so my career goals took a bit of a detour.

I completed my language studies then went on to study disability and various aspects within the industry.

I have now been a support worker / team leader for 12 years and am a passionate advocate for individualised person centred support and effective communication for all.

I have a particular interest working with clients who are Deaf, Deafblind or non verbal and clients with significant behaviours of concern. I love a challenge and am like a detective looking for clues on why behaviours occur, what the person is trying to say and assist to develop or implement effective communication systems and positive behaviour support.

I am always learning, thinking and collaborating with others to achieve the best outcomes.

Joining Mirrors feels like I’ve joined a family of like minded people and the value of ‘curiosity’ rings true to my heart.

Outside of work, I am a wife and mother of 3 very energetic, little kids. I have previously worked as a croupier (casino) and as a body piercer.

In my down time I love arts and crafts, playing Animal Crossing and listening to loud metalcore music!

Carole

Elaine Isaac, Finance Manager

I have worked for a private mental health hospital for the last 17 years. When offered a position to work within the Finance Team at Mirrors Care, I felt excited for a new challenge.

I am passionate about my work as I love what I do. Integrity and commitment are what I believe in. I pride myself on making sure people have the right information because it drives better results.

Having members of my family struggle with disabilities certainly inspires me to have an open and accepting attitude. If you can dream it, you can do it.

I really enjoy going away on weekends/holidays with my husband in our caravan. I love cooking and pottering in the garden.

Carole

Marisa Wilkinson, Accounts Assistant

I joined Mirrors Care by chance in an Administration role and then as Accounts Assistant I was made to feel so welcome and accepted by everyone so I stayed and that is where my Mirrors journey began, I have loved every minute from meeting our amazing clients to learning the variety of ways Mirrors Care strive to support and enrich our clients lives. I now have a greater understanding of the diverse members of our wider community.

I grew up in Perth and spent some years in Dampier after I married. I left work to raise my children and during this time I assisted my elderly neighbours with their daily activities as they had no family of their own.

I love spending time with my family and our 2 dogs, attempting DIY tasks around my home and one day I hope to have success in growing plants rather than weeds.

I’m a proud client of Employsure, who help over 20,000 businesses navigate Australia’s national workplace relations system.

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I acknowledge the traditional owners of country throughout Australia and their connection to land, waters and community and pay my respect to their elders past, present and emerging.