Our response to COVID-19

Keeping staff and clients safe. 

Mirrors Care supports people with a disability to live their best lives.

We’re adapting our health and safety protocols to respond to the risks COVID-19 poses to our team, our clients, and everyone’s families.

If you have questions about what we’re doing to respond to COVID-19, please get in touch. Email us or call on  0433 493 200.

About COVID -19 (Coronavirus)

About COVID -19 (Coronavirus)

COVID-19 is an infectious disease caused by a recently discovered coronavirus.

Coronaviruses cause respiratory infections ranging from common colds to more severe illnesses.

The first reported cases of COVID-19 were in Wuhan City in China in December 2019.

Most people infected with COVID-19 will have mild to moderate respiratory illness and recover without needing extended treatment. However, older people and vulnerable people with medical conditions like heart disease, diabetes, chronic respiratory disease, and cancer are more likely to be seriously ill.

Ten ways we’re keeping you safe

Temperature Tests

All our homes and offices have non-contact thermometers available – we’re equipped to monitor client and staff temperatures daily

Approved COVID-19 cleaning

Approved COVID-19 cleaning services available at short notice to perform a deep clean if we have a confirmed case of COVID -19.

Free Flu Vaccinations

Free flu vaccinations for all staff.

Temporary ‘hold’ on Non-essential Activities

A temporary ‘hold’ on non-essential activities, including home visits for clients.

Essential Travel Approvals

‘Essential travel’ approvals for all staff to ensure our clients continue to receive the support they need.

Work From Home Support

‘Work from home’ support for all staff including updated technology to ensure continuity of service if we’re required to close our offices.

Training and Support for Clients

Training and support for clients in hygiene and safety measures including hand washing and safe coughing and sneezing, and social distancing.

Infection Control Training

Infection control training for all staff.

Hand Sanitiser Dispensers

Hand sanitiser dispensers and new signage to help protect everyone entering any of our premises.

Monitoring and Updating

Monitoring and updating our protocols and our resources as the situation evolves.

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I acknowledge the traditional owners of country throughout Australia and their connection to land, waters and community and pay my respect to their elders past, present and emerging.